Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Sam Media Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the site or use our services.
2. Information We Collect
We collect information that identifies, relates to, describes, or could be linked to you (“Personal Information”). This includes:
Personal Identifiers
Name, email address, phone number, company name, and job title when you contact us, request a quote, or sign up for our newsletter.
Commercial Information
Services you are interested in, your project details, and transaction history.
Internet or Network Activity
When you visit our website, we automatically collect information such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
Client Campaign Data
In the course of providing our services (e.g., managing social media, running ad campaigns), we may process data on behalf of our clients. This data is handled according to our data processing agreements with them and is governed by their own privacy policies.
Sensitive Personal Information
We generally do not collect sensitive personal information (e.g., racial origin, health data). If we need to do so for a specific service, we will obtain your explicit consent.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide Our Services: To manage your account, execute marketing campaigns, and fulfill our contractual obligations.
- To Communicate: To respond to your inquiries, send you important updates, and provide customer support.
- For Marketing: To send you newsletters, promotional materials, and other information about our services that we think may interest you (you can opt-out at any time).
- To Improve Our Services: To analyze website usage and trends, monitor campaign performance, and improve our website, services, and user experience.
- For Security: To protect against fraudulent or illegal activity and to maintain the security of our services.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), our legal basis for processing your Personal Information is:
- Performance of a Contract: To fulfill our obligations to you under a service agreement.
- Consent: For sending marketing communications. You can withdraw your consent at any time.
- Legitimate Interests: To operate and improve our business, such as website analytics and security, where such interests are not overridden by your data protection rights.
- Legal Compliance: To comply with our legal obligations.
5. How We Share Your Information
We do not sell, trade, or rent your Personal Information to third parties. We may share it in the following situations:
- Service Providers: With trusted third-party vendors who assist us in operating our website and providing our services (e.g., email marketing platforms, data analytics providers, cloud hosting services). These partners are bound by contractual obligations to keep your information confidential.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Legal Requirements: When required by law or to respond to legal process, to protect our customers, to protect lives, or to maintain the security of our services.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Our security measures include: encryption of data in transit and at rest, regular security assessments, access controls to personal information, and staff training on data protection.
7. Your Rights
Depending on your location, you may have the following rights regarding your Personal Information:
- Access: The right to know what Personal Information we hold about you.
- Correction: The right to have inaccurate Personal Information corrected.
- Deletion: The right to have your Personal Information deleted in certain circumstances.
- Restriction: The right to limit how we use your Personal Information.
- Portability: The right to receive your Personal Information in a structured, machine-readable format.
- Objection: The right to object to our use of your Personal Information.
To exercise these rights, please contact us using the details in the “Contact Us” section.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sam Media Agency
Phone Numbers
+91 89350 47722
privacy@sammediaagency.com
info@sammediaagency.com
Address
S-R Hukulganj Road, S8/298, Pandeypur Rd,
Near Keshav Kunj, Hukulganj,
Khajuri Colony, Varanasi,
Uttar Pradesh 221002